Mercantile Agency

Simple, effective and Results Driven!

Our expert team are well- trained and dedicated to getting your debt back quickly. If required, we locate your customer, resolve their disputes for not paying you, identify a willingness and ability to pay then utilize our unique skills sets, in-house systems and over 19 years debt collection experience to ensure payment is made for our clients.

Why work with Capital Credit Solutions (CCS)?

  • No Collection – No Commission.
  • 19 years plus industry experience.
  • We know what works and how to get your debt (s) paid.
  • Dedicated debt specialist that will be your personal account manager.
  • All Debts considered – small or large.
  • Instant and assertive action the same day your debt is received.
  • We will work with clients all over Australia.
  • Transparent and results driven.

3 Steps to Quickly Recover Your Debt

Our simple 3 Step process will help you recover your debt quickly and with the least amount of hassle to you and by showing a high level of respect to the debtor.
  • 1

    Step#1: Free Debt Assessment

  • 2

    Step#2: Schedule Your Consultation With an Expert.

    A debt-recovery specialist will call you to understand your situation

  • 3

    Step#3: Initiate the Debt-Recovery Process.

    Leave the work of recovering the debt to us while you focus on running your business.

Always Firm. Always Professional

Staff receive specialised training to understand account management techniques/local laws
Ethical and Firm account management techniques
We comply with government regulations including privacy act.
Maintain a professional, firm approach at all times.
Over 19 years industry experience

Creating long-lasting partnerships with our clients, is of paramount importance.

This is achieved by:
The allocation of a dedicated debt specialist to each client.
Direct client access to our management team.
Proactive and “out of the box” thinking in pursuit of our clients’ debts.
Highest possible standard of service to each and every client.
Fast and assertive account management using the latest techniques in-house systems and over 19 years industry experience.
Performance which exceeds all professional industry codes of conduct.
Practices that adhere to all current legislation to Consumer Fair Trading, ASIC Debt Collection guidelines, the Privacy Amendment Act 2000 (Private Sector), and all national privacy principles.

Call 1300 717 422 or Email us for an
Obligation-Free Assessment